Customer Service: The Results You Want, When And How You Need Them
You don't just need reliable results. You need them fast, and delivered to fit your specific requirements. Indiana Blood Center focuses not just on your order, but on your needs. Once the labs receive your samples, you'll receive results quickly. When we create your testing profile, we pay close attention to how and when you want results, and then work out the best possible solutions to meet your needs. Finally, we provide all of these services at a price you can afford. You'll find our testing, shipping and handling costs to be extremely competitive.
Access: Fast Service To And From Your Location
Centrally located, Indiana Blood Center is in an ideal spot for quickly serving customers in the eastern United States. The Indianapolis International Airport services all major commercial airlines. A major U.S. air courier that services blood centers across the country is less than two hours away. Several major U.S. interstates crisscross Indianapolis, giving it the nickname "The Crossroads of America ". Its central location means IBC receives and sends samples quickly. Yet it is Indiana Blood Center's high-volume lab processes that ensure your most timely, reliable results.
Quality: Results You Can Rely On
Indiana Blood Center operates one of the country's leading Quality Assurance programs, recognized for excellence nationally in the blood center industry. Its comprehensive Compliance and Quality assurance (CQA) Program ensures that Indiana Blood Center maintains compliance with regulations, requirements and standards and provides safe, effective, quality operations and services. Regular audits of lab operations demonstrate Indiana Blood Center's commitment to a well-trained staff that adheres to regulatory standards and meets Indiana Blood Center customers' expectations. In addition, Indiana Blood Center carries out a QA lot release process, annual GMP staff training, invests in the latest and best validated instrumentation, implements regular improvement programs, and maintains clear and comprehensive Standard Operating Procedures. You can rely on the results you receive from Indiana Blood Center.